Eligibility: 10 + 2 Passed or Graduates.

Methodology: Class Room Lectures, Audio Visual Presentation, Case Studies, Class Room Exercises, Home Assignments.

  •   The travel and tourism industry and the working environment for travel professionals.
  •   Geography and industry codes.
  •   Travel documents and the airline passenger experience.
  •   Air transport products and services.
  •   Rail, hotel, car rental, cruise and tour products.
  •   Customer service principles.
  •   Airfares and ticketing fundamentals.
  •   Advise customers on passport and visa requirements, as well as on travel insurance options.
  •   Promote services and facilities available to airline passengers during their travel.
  •   Interpret standard industry codes to plan and reserve travel itineraries.
  •   Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products.
  •   Provide good customer service and retain customer loyalty.
  •   Use the Global Distribution System to make and maintain reservations and issue travel documents

Travel & Tourism Job Profile

  •   Managing complete operations of travel desk (International/domestic).
  •   Good Communication skills Oral & Written.
  •   Hotel Booking.
  •   Air Ticketing.
  •   Managing other travel formalities.
  •   Generate and keep record of travel reports.
  •   Service travel requestor as help desk agent via phone, email and chat.