DIPLOMA IN AIR CABIN CREW SERVICES

DIPLOMA IN AIR CABIN CREW SERVICES


Eligibility : Minimum age is 18 years.

Basic educational qualification for cabin crew is intermediate (+2). Normal Vision without glasses is needed. The Minimum height required is as follows: Female 154.5 cms Male 163 cms.

Many Domestic and International Airlines may have their own policies with regard to the Height and other qualifications required for their cabin crew. The weight is normally propionate to the height as per the Medical Chart.

Methodology: Class Room Lectures, Audio Visual Presentation, Case Studies, Class Room Exercises, Home Assignments.

  •   General Technical
  •   Introductory Crew Resource Management
  •   General Duties and Responsibilities
  •   Aviation Security
  •   Dangerous Goods Regulations
  •   First Aid and Flight Safety along with one Aircraft visit.
  •   Voice training- 3 days
  •   Grooming - 4 days
  •   Soft skills - 3 days
  •   Etiquette - 3 days

Cabin Crew Job Profile


  •   Tasks may vary depending on whether it is a short or long-haul flight and the size of the team you're working in. However, your duties will include:
  •   Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are also informed of flight details, the schedule,
    the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairs;
  •   Carrying out pre-flight duties, including checking the safety equipment and security checks, ensuring the aircraft is clean and tidy and that the information in the seat pockets
    is up to date and that all meals, drinks and stock are on board;
  •   Welcoming passengers on board and directing them to their seats;
  •   Informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
  •   Checking all seat belts and galleys are secure prior to take-off;
  •   Making announcements on behalf of the pilot and answering questions during the flight;
  •   Serving meals and refreshments;
  •   Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
  •   Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
  •   Giving first aid where necessary;
  •   Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board;
  •   Completing paperwork, including writing a flight report.